Business Systems Technology
The Business Systems Technology program is designed to develop the skills and knowledge necessary for success in today's computerized office. Students are offered an opportunity to experience extensive hands-on training with up-to-date office equipment and computer software. Students may select a major area of interest leading to a diploma from those listed. Within each major area, students also have the opportunity to develop the skills needed for two different certificate levels of training. Each major is designed to require 12 months for completion. Approximate length of training time for each individual level of certification is listed. Regardless of the major area selected, students will receive up-to-date instruction, realistic work simulations and experience on today's most widely used office equipment.
Levels of Training
| Program | Hours | Duration | Award |
| General Office Assistant | 432 Hours | (4 months) | Certificate |
| Software Applications Specialist* | 864 Hours | (8 months) | Certificate |
|
Administrative Assistant Diploma with Accounting Emphasis |
1296 Hours | (12 months) | Diploma |
|
Administrative Assistant Diploma with Customer Service Technology Emphasis |
1296 Hours | (12 months) | Diploma |
|
Medical Administrative Assistant Diploma with Transcription Emphasis |
1296 Hours | (12 months) | Diploma |
|
Medical Administrative Assistant Diploma with Insurance and Coding Emphasis |
1296 Hours | (12 months) | Diploma |
*By the end of this level, students are prepared to sit for the Microsoft Certified Application Specialist (MCAS) in Excel, Word, PowerPoint, Access, & Outlook.
Course Outline
• Orientation & Safety
• Technology Foundations
• Learning Strategies
• Professional Development
• Introduction to Computers
• Keyboarding
• Calculator Operations
• Business Math and Personal Finance
• Office Procedures
• Records Management
• Business Communications
• Word Processing
• Desktop Publishing
• Spreadsheets
• Databases
• Presentation Software
• Employability Skills
• Accounting
• Payroll
• Computerized Accounting
• Ethics
• Medical Transcription
• Medical Terminology
• Medical Coding and Insurance
• Electronic Health Records
• Advanced Telecommunications
• Customer Relations Management
• Public Communication
• Collections Management
• Customer Service Technology Trends
Instructors
Annette Holcomb (Jackson)
Wendy Hopper (Lexington) Check out our Social Media Page http://ttcjackson.edu/social-media
Karen Welch (Humboldt) Check out our Social Media Page http://ttcjackson.edu/social-media
Locations
- Jackson Campus
- Lexington Campus
- Humboldt Campus
The Tennessee Technology Center at Jackson does not offer a student loan program.
The Tennessee Technology Center at Jackson does not offer a student loan program.
73.91% of graduates from this program, who began their studies in 2010-11, completed it within 12 months.
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